At PrimeStreamly.com, we are committed to delivering your Android devices quickly, safely, and efficiently. This Shipping and Service Policy outlines how we process and ship your orders, and what you can expect from our delivery service.
We offer shipping across Pakistan, with standard and express delivery options available at checkout. Delivery times typically range from 2 to 5 business days, depending on your location and the shipping method selected.
All orders are processed within 24–48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this to track your package on the courier’s website at any time.
We work with trusted courier partners to ensure fast and safe delivery. However, delays may occasionally occur due to weather, strikes, or unforeseen circumstances. We appreciate your patience in such cases.
Customers are responsible for providing accurate shipping information. We are not liable for orders delayed or lost due to incorrect or incomplete addresses.
If a package is returned to us due to failed delivery attempts or an incorrect address, we will contact you to arrange re-shipment. Additional shipping charges may apply.
For high-value items, we may require a signature upon delivery. Please ensure someone is available at the provided address to receive the order during delivery hours.
We currently do not offer international shipping. All services are limited to domestic delivery within Pakistan.
For any issues related to shipping, tracking, or delivery, please contact our support team at sales@primestreamly.com. We aim to respond to all shipping inquiries within 24 hours and resolve issues promptly.